Travellers can book their tickets through our online booking system on www.m2mferries.com or call us on +91 8291902662 and our team will help you with your booking. Tickets will also be available through our ticketing counters located at both the terminals on a first come first served basis.

Yes, as long as the tickets are available. However, we recommend booking your tickets online prior to arriving at the terminals to secure tickets.

Yes, of course you can travel with your pets on board M2M-1! We have created a dedicated area on our ferry, where you and your furry friends can relax comfortably, enjoying the ocean vibes.

Yes. Simply select the number of vehicles travelling as part of your booking and our system will automatically update the fares accordingly.

Yes, a booking confirmation will be sent to your email address once the booking is completed.

Currently, GST is not applicable on ferry tickets.

You won’t receive tickets from us, but feel free to print off your confirmation if you prefer to have something to refer to when you arrive for your trip. Otherwise, you can just make a note of your booking reference and quote that when you arrive for your scheduled trip.

There is a vehicle waiting area at both terminals for passengers travelling with their vehicles. However, there is no dedicated parking for our foot passengers. If long term guaranteed parking is required, you are required to make your own arrangements.

You will find everything you need on our "How to get there” page, including directions and address details. If you require further assistance, please contact us on +91 8291902662 and we will be happy to assist you.

1. Our cancellation policy is as follows:

2. No show tickets are non refundable and non modifiable

3. If a passenger arrives late and is unable to board the ferry, the following will apply
a) If seats are available on the same day, the passenger will be rebooked with a 50% surcharge.
b) If there are no seats or if the passengers declines to travel, the ticket will be treated as a no-show.

4. For bookings up to 25 passengers*, the following cancellation policy will be followed -

*For bookings more than 25 passengers please contact info@m2mferries.com

If you do not show up in time, you may purchase a ticket for the next available trip at a 50 % surcharge.

No, tickets are non transferable and passengers must carry a valid government issued photo ID while travelling on M2M Ferries.

You can find all our contact details at our Contact Uspage.

If you’ve lost something on your travels there’s a lost property office at both our terminals for things lost onboard or at the terminals. Call +91 8291902662 during our office hours for assistance. Please note, lost items are stored only for a limited time before being disposed. More details are available in our Terms and Conditions.

● One item of hand luggage per person is permitted into the common areas of the ship.

● Passengers with no vehicle, may store one suitcase per person for no extra charge in the luggage stowage. Additional luggage will be charged as per the tariff.

● Furniture, boxes, large suitcases, etc. not stored in a vehicle are considered cargo. Kindly contact us in advance for tariff and bookings.

The following are examples of items that guests are not allowed to bring on-board. These and other similar items will be confiscated upon being found. Illegal drugs, flammable liquids, explosives and dangerous chemicals, firearms & ammunition, including realistic replicas, sharp objects, including knives and scissors, candles & incense sticks (agarbattis), self-defence gear including handcuffs, pepper spray, night sticks, flammable liquids and explosives, including lighter fluid and fireworks, HAM radios, electrical extension cords and multi pin plugs. Complete details of non-permissible items are available in our Terms and Conditions.

For everyone’s safety on board CCTV cameras are fitted on board the vessel and surveillance is on 24/7.

The safety of our passengers is our highest priority, and as a passenger and vehicle ship we comply with Administration Rules and regulations covering every aspect of ship construction, operation, navigation, maritime security, etc.

On boarding, please pay close attention to the safety briefing announcements and Evacuation Procedures. Also, there are safety instructions at various points on the ship.

Yes, we welcome children of all ages. An adult must accompany children on board at all times. You are free to move around the ship within the designated areas as per your ticket with your children, and we encourage the "reach out and touch policy" - you should be able to reach out and touch your child at all times. For safety purposes, passengers are not allowed to stand on seats, or sit at the bow of the boat. In consideration of other tour passengers, we request you to take a distraught, noisy child to a quieter area of the boat while you console him/her. Please inform our crew members if they can be of any further assistance.

The ferry is designed to withstand operating in all weather conditions, and we will be sailing during monsoons. In case of severe weather conditions, the voyage will be cancelled / rescheduled at the operator’s discretion.

Regulations regarding Fire Safety are strictly followed on the ferry. Escape routes and fire protections systems are in place. The crew is trained for procedures to be followed in case of emergency.

Yes. There are sufficient number of life jackets with instructions on how to wear them. In case of emergency, the crew will also assist you in locating and wearing the life jackets.

Smoking is strictly prohibited onboard and in the terminal area. Nonadherence can lead to penalties as directed in our Terms and Conditions.

No meals are included in the ticket. Beverages and meals may be purchased from the cafeteria present onboard.

Outside food or drinks are NOT allowed.

We do. However, prior booking is required. Please reach out to us to make your celebration memorable.

The health and safety of our staff and passengers is of the utmost importance. We have consulted various medical professionals as well as government agencies and implemented comprehensive safety protocols to ensure a safe and sanitized travel experience.

As part of our Sail Safe initiative, for the safety of all, we encourage passengers to keep a recent RT-PCR test, Universal Pass or Vaccination Certificate handy. Stay Safe Get Vaccinated !